Privacy Policy

Operator

EatAI is operated by Krasimir Vasilev, Slav Karaslavov 6, 1700 Sofia, Bulgaria. You can contact support at support@eataiapp.com and privacy requests at privacy@eataiapp.com.

Who Can Use EatAI

EatAI is for adults only. You must be at least 18 years old to create an account or use the service.

Data We Collect

• Account data, including email address, authentication identifiers, sign-in method, and session state.
• Profile data, including goal, age, sex, height, weight, activity level, units, daily nutrition targets, and water target.
• Meal data, including manual text, voice transcripts, meal time and type, items, categories, nutrition estimates, confidence, and provider provenance.
• Voice data, including microphone recordings when you use voice meal logging.
• Water logs, monthly insights, AI usage and quota metadata, app version, platform, and diagnostic metadata.
• Product analytics data when enabled, including Mixpanel user and device identifiers, app environment, app version and build, platform, operating system and device properties, screen names, screen-time buckets, and coarse product events.
• Problem reports and optional comments you submit through the app.
• Website waitlist data, such as the email address you submit for launch updates.

Sensitive And Health-Related Data

Meal logs, nutrition estimates, body measurements, goals, water logs, voice recordings, and insights may be considered sensitive or health-related data in some places. EatAI uses this data only to provide food logging, nutrition estimates, insights, account support, security, and legal compliance.

How We Use Data

• Operate accounts, authentication, settings, and support.
• Parse food logs from text and voice.
• Estimate calories, macros, fiber, and related nutrition values.
• Generate daily and monthly summaries and insights.
• Manage AI quotas, abuse prevention, security, diagnostics, and crash reporting.
• Understand coarse app usage and product reliability through first-party analytics.
• Send waitlist or service emails you requested.
• Comply with legal, store, security, and payment obligations.

AI And Nutrition Providers

EatAI uses service providers to parse meal descriptions, transcribe voice input, estimate nutrition, operate infrastructure, diagnose app errors, and understand product usage. These providers may include Supabase, Vercel, OpenAI, Sentry, Mixpanel, Resend, Apple, Google, FatSecret, and USDA FoodData Central.

Nutrition estimates and AI outputs can be incomplete or wrong. EatAI is not a medical device and does not provide medical advice, diagnosis, treatment, allergy advice, eating-disorder care, or medical nutrition therapy.

Product Analytics

EatAI uses Mixpanel for first-party product analytics in staging and production builds when analytics is configured. Mixpanel receives events through the EU endpoint https://api-eu.mixpanel.com.

Analytics events may include your Supabase user id as the Mixpanel user id after sign-in, a Mixpanel SDK device id, default SDK or device properties such as operating system, OS version, app version, app build, device model or manufacturer, screen size, library version, and the app environment.

EatAI sends only coarse product events to Mixpanel, such as screen views, screen-time duration buckets, authentication outcomes, onboarding completion, meal-log outcomes, AI parse outcomes or limit states, water amount buckets, and problem-report type.

EatAI does not send Mixpanel raw meal text, voice transcripts, exact nutrition values, category names, body measurements, profile details such as age or sex, email addresses, tokens, raw errors, or raw media metadata.

Voice Retention

EatAI is designed to process raw voice recordings only as needed to parse the meal. We do not retain raw voice media by default. If a short operational retention window is enabled later, our target is to delete raw voice media after processing or within 24 hours. Derived meal records, transcripts or raw meal text, nutrition estimates, and account history may remain in your account until you delete them or delete your account.

Advertising And Tracking

EatAI does not use third-party ads, sell personal data, sell consumer health data, use advertising identifiers, or use third-party ad tracking in v1. Mixpanel is used for first-party product analytics only, not advertising, retargeting, data broker sharing, or cross-app tracking. If this changes, we will update this policy and any required consent or store disclosures first.

Health Integrations

EatAI v1 does not connect to Apple Health, HealthKit, Google Health Connect, Google Fit, wearables, or fitness trackers.

Retention And Deletion

We keep account data while your account is active. After account deletion, we aim to delete or anonymize account data within 30 days where possible. Backups may take up to 90 days to age out. Some records may be retained where needed for security, abuse prevention, legal obligations, tax, payment disputes, or store compliance.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, object to processing, withdraw consent, or appeal privacy decisions. Send requests to privacy@eataiapp.com.

Europe And International Transfers

For European users, EatAI relies on appropriate legal bases such as contract performance, consent, legitimate interests, and legal obligations. Some service providers may process data outside your country. When required, we use appropriate safeguards for international transfers.

Contact

Privacy requests: privacy@eataiapp.com. Product and account support: support@eataiapp.com.